Enhance meeting productivity with Copilot in Microsoft Teams

This beginner course helps Customer Supports in Tech learn how to use Copilot in Microsoft Teams to turn meetings into searchable, interactive summaries. You will learn to summarize meetings, capture action items, and catch up on missed calls — letting support reps stay focused on the customer rather than manual note-taking. By the end, you will have a practical workflow for using Teams Copilot to reduce post-meeting admin time.