Introduction to Microsoft 365 Copilot

This beginner course helps Customer Supports in Tech learn Introduction to Microsoft 365 Copilot with a practical focus on applying Microsoft Copilot, Teams, Outlook to everyday work. Meeting summaries, email drafts, catching up on missed threads. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Teams, Outlook to save time, improve quality, and complete common Customer Support tasks with more confidence.