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AI for Customer care

Coursera beginner 5h 0m 4.3 (0 reviews) course
Master generative AI workflows and prompt engineering for customer care operations. Learn how to design AI-assisted engagement strategies, implement intelligent routing, and use prompt patterns to improve customer response quality. Perfect for marketing coordinators, customer success managers, and operations roles seeking to integrate AI into their customer-facing processes.
#Generative AI #Prompt Engineering #Customer Engagement #AI Workflows #Automation

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