Transform business workflows with generative AI

Learn how to apply Microsoft 365 Copilot to recurring business work without writing code. The course is broad, but its customer success audience fit is clear: it focuses on streamlining daily tasks, improving decisions, and using real-world Copilot workflows that can help with account planning, internal coordination, and follow-up execution. A customer success manager can use it as a practical baseline before introducing more role-specific AI playbooks.