GenAI for Supply Chain Optimization
This course shows inventory and supply chain teams how generative AI can improve demand forecasting, inventory control, and logistics planning. Retail inventory managers will see practical ways to use AI for smarter stock decisions, better replenishment timing, and more consistent operations across the supply chain.
Creating Retail Promotional Materials with Microsoft Copilot
This practical guide shows retail marketing coordinators how to use Microsoft 365 Copilot Chat to create and publish promotional content from start to finish: identifying SEO keywords for seasonal and product campaigns, generating sale flyers and blog posts from product briefs, proofreading marketing copy against specific grammar and brand rules, writing social media headlines and snippets, and repurposing long-form content into LinkedIn or Instagram posts. Sample prompts include 'Identify 10 SEO keywords for a blog post to attract people ages 20–30' and 'Create a flyer for an upcoming Winter sale featuring the following brands and items' — making each content task a one-step Copilot conversation.
What You Need to Know about AI, Automation & Retail Trends in 2025
This intermediate video helps Merchandising Managers in Retail learn What You Need to Know about AI, Automation & Retail Trends in 2025 with a practical focus on applying AI in Retail, Retail Automation, Retail Trends to everyday work. Part of 'Webinars/Panels' series (56 episodes). By the end, learners will have a clearer understanding of how to use AI in Retail, Retail Automation, Retail Trends to save time, improve quality, and complete common Merchandising Manager tasks with more confidence.
Empower your workforce with Microsoft 365 Copilot: HR Use Case
This hands-on Microsoft Learn module teaches HR managers how to use Microsoft 365 Copilot across their core responsibilities: generating manager performance metrics and summary reports in Excel, communicating findings to leadership in Outlook, facilitating collaborative development planning in Loop, building an HR self-service agent with Copilot Studio, and gathering relocation insights using Copilot's Researcher agent. The 13-unit module requires no prior AI experience and gives you practical Copilot skills you can apply immediately in your HR role.
ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service
This beginner video helps Customer Experience Managers in Retail learn ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service with a practical focus on improving service responses, escalation handling, and customer support quality. Comprehensive crash course on ChatGPT for customer service teams - response templates, complaint handling, and service quality workflows. By the end, learners will have a clearer understanding of how to use ChatGPT, Customer Service, Customer Experience to save time, improve quality, and complete common Customer Experience Manager tasks with more confidence.