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GenAI for Supply Chain Optimization
This course shows inventory and supply chain teams how generative AI can improve demand forecasting, inventory control, and logistics planning. Retail inventory managers will see practical ways to use AI for smarter stock decisions, better replenishment timing, and more consistent operations across the supply chain.
Retail Store Operations and Store Management
Comprehensive retail store operations training covering cash handling, inventory management, safety, customer service, visual merchandising, and staff training. Ideal for retail managers and operations coordinators seeking to master all aspects of store-level operations management.
Get started with Store operations in Microsoft for Retail
Learn store operations fundamentals using Microsoft Cloud for Retail and Dynamics 365 Commerce. Covers inventory management, merchandising strategies, workforce optimization, and key retail operational concepts for SMB store managers and operations coordinators.
ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service
This beginner video helps Customer Experience Managers in Retail learn ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service with a practical focus on improving service responses, escalation handling, and customer support quality. Comprehensive crash course on ChatGPT for customer service teams - response templates, complaint handling, and service quality workflows. By the end, learners will have a clearer understanding of how to use ChatGPT, Customer Service, Customer Experience to save time, improve quality, and complete common Customer Experience Manager tasks with more confidence.
Inventory Management: Analyze, Optimize & Control
Master inventory analysis and optimization techniques including EOQ (Economic Order Quantity), ABC analysis, and inventory valuation methods. Perfect for retail analysts and operations professionals who need to identify optimization opportunities and control costs across inventory portfolios.
Inventory Management - Tools & Techniques
Learn inventory management principles, tools, and techniques for supply chain professionals and operations managers. Master cost minimization, efficiency improvement, and EOQ strategies applicable to retail, manufacturing, and logistics environments.
Retail Management and Supply Chain Fundamentals
Learn real-world retail supply chain fundamentals, including merchandising strategies, pricing, and inventory replenishment processes. Designed for retail managers and operations coordinators, this course covers end-to-end supply chain management from vendor relationships to store operations.