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Showing 12 of 258 courses
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Microsoft Adoption
Article
A Day in the Life of a HR Manager with Microsoft Copilot
Follow an HR manager through a realistic workday and learn how to use Microsoft Copilot to complete common HR tasks faster. The scenario covers drafting job descriptions in Word using Agent Mode, reviewing job applications in Outlook, scheduling interviews with AI-drafted emails, submitting vacation requests via a Copilot agent, and generating custom interview questions from a candidate's resume. Retail HR managers who handle hiring, onboarding, and scheduling will find every workflow directly applicable to their day-to-day role.
beginner
Retail
Anthropic
Course
AI Capabilities and Limitations
Ever wondered why an AI tool produces a perfect summary one moment, then confidently makes something up the next? This Anthropic course gives you the mental model to understand exactly why — covering next-token prediction, knowledge cutoffs, working memory limits, and how well your instructions actually steer the AI. Six sections pair short explanations with hands-on exercises so you can feel where the AI's edges are, not just read about them. A final diagnostic section teaches you to look at any unexpected output, recognize what went wrong, and apply a targeted fix. No technical background required; no prior AI experience needed.
beginner
Retail
Microsoft Learn
Course
Empower your workforce with Microsoft 365 Copilot: HR Use Case
This hands-on Microsoft Learn module teaches HR managers how to use Microsoft 365 Copilot across their core responsibilities: generating manager performance metrics and summary reports in Excel, communicating findings to leadership in Outlook, facilitating collaborative development planning in Loop, building an HR self-service agent with Copilot Studio, and gathering relocation insights using Copilot's Researcher agent. The 13-unit module requires no prior AI experience and gives you practical Copilot skills you can apply immediately in your HR role.
beginner
Retail
YouTube
Video
Master Data Analysis with ChatGPT (in just 12 minutes)
This beginner video helps Data Scientists in Tech learn Master Data Analysis with ChatGPT (in just 12 minutes) with a practical focus on applying ChatGPT, Data Analysis, DIG Framework to everyday work. Teaches the DIG (Describe-Introspect-Goals) framework for data analysis with ChatGPT - a concrete, repeatable method directly applicable to Data Scientist daily work. By the end, learners will have a clearer understanding of how to use ChatGPT, Data Analysis, DIG Framework to save time, improve quality, and complete common Data Scientist tasks with more confidence.
beginner
Tech
Coursera
Course
Generative AI Essentials for Finance and Accounting
This beginner course helps Billing Specialists in Healthcare learn Generative AI Essentials for Finance and Accounting with a practical focus on applying Generative AI, Finance, Medical Billing to everyday work. Practical and non-technical enough for billing staff without an accounting background. By the end, learners will have a clearer understanding of how to use Generative AI, Finance, Medical Billing to save time, improve quality, and complete common Billing Specialist tasks with more confidence.
beginner
Healthcare
YouTube
Video
Using AI and ChatGPT for Mental Health Progress Notes
This beginner video helps Care Coordinators in Healthcare learn Using AI and ChatGPT for Mental Health Progress Notes with a practical focus on preparing care documentation, patient communications, and follow-up materials. AI-assisted progress note writing is core care coordinator workflow. By the end, learners will have a clearer understanding of how to use ChatGPT, Clinical Documentation, Progress Notes to save time, improve quality, and complete common Care Coordinator tasks with more confidence.
beginner
Healthcare
YouTube
Video
What You Need to Know about AI, Automation & Retail Trends in 2025
This intermediate video helps Merchandising Managers in Retail learn What You Need to Know about AI, Automation & Retail Trends in 2025 with a practical focus on applying AI in Retail, Retail Automation, Retail Trends to everyday work. Part of 'Webinars/Panels' series (56 episodes). By the end, learners will have a clearer understanding of how to use AI in Retail, Retail Automation, Retail Trends to save time, improve quality, and complete common Merchandising Manager tasks with more confidence.
intermediate
Retail
Coursera
Course
Inventory Management
Master inventory management strategies for uncertain retail environments using data science and Microsoft Excel. Learn to calculate safety stock, optimize reorder points, and manage demand variability—essential skills for operations managers and inventory analysts balancing costs and customer satisfaction.
beginner
Retail
Anthropic
Course
AI Fluency for Small Businesses
Built by Anthropic and PayPal alongside two real small businesses — a Brooklyn butcher shop and an automotive parts rebuilder — this course shows how to put AI to practical use in operations, customer interactions, and back-office tasks. You'll apply the 4D Framework (Delegation, Description, Discernment, Diligence) to the kinds of tasks floor supervisors and operations staff face daily: researching suppliers, handling customer data responsibly, streamlining repetitive workflows, and writing a short honest AI use policy for your team. Four sections build toward a repeatable AI-augmented process your whole business can follow. No technical background needed; you'll need access to any AI chatbot to try the exercises.
beginner
Manufacturing
Coursera
Course
GenAI for Supply Chain Optimization
This course shows inventory and supply chain teams how generative AI can improve demand forecasting, inventory control, and logistics planning. Retail inventory managers will see practical ways to use AI for smarter stock decisions, better replenishment timing, and more consistent operations across the supply chain.
beginner
Retail
YouTube
Video
ChatGPT and AI for the Safety Professional - Friend or Foe
This beginner video helps Safety Managers in Manufacturing learn ChatGPT and AI for the Safety Professional - Friend or Foe with a practical focus on applying ChatGPT, Safety Policies, Risk Assessment to everyday work. Format is a panel discussion (multiple EHS practitioners). By the end, learners will have a clearer understanding of how to use ChatGPT, Safety Policies, Risk Assessment to save time, improve quality, and complete common Safety Manager tasks with more confidence.
beginner
Manufacturing
Microsoft Learn
Course
Get started with Store operations in Microsoft for Retail
Learn store operations fundamentals using Microsoft Cloud for Retail and Dynamics 365 Commerce. Covers inventory management, merchandising strategies, workforce optimization, and key retail operational concepts for SMB store managers and operations coordinators.
beginner
Retail