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Showing 12 of 258 courses
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Microsoft Learn
Course
Introduction to AI Concepts
Start here if you're new to artificial intelligence. This Microsoft Learn module walks through what AI actually is, how generative AI and large language models work, what computers can 'see' and 'read,' and why responsible AI practices matter before you go further. Ten short units add up to roughly 40 minutes, and no technical background is needed. By the end you'll have the vocabulary and mental model to use AI tools at work with confidence — a foundational requirement for any employee beginning an AI literacy journey.
beginner
Tech
Coursera
Course
GenerativeAI for Customer Success
Learn how to use generative AI to improve onboarding, customer engagement, and retention inside a customer success program. The course walks through support-process automation, privacy and ethics, and a step-by-step framework for adding AI to day-to-day customer success workflows. A tech customer success manager can use it to sharpen QBR prep, scale follow-up, and build a practical AI adoption plan for their book of business.
intermediate
Tech
OpenAI Academy
Article
ChatGPT for customer success
Learn how to use ChatGPT to speed up onboarding plans, QBR prep, renewal notes, and customer research. This resource is useful for customer success managers who need better follow-up, clearer communication, and faster ways to turn customer notes into action.
beginner
Tech
YouTube
Video
How To Write Winning Ads Using ChatGPT in 2024 (Facebook & Google Ads)
This beginner video helps PPC Specialists in E-commerce learn How To Write Winning Ads Using ChatGPT in 2024 (Facebook & Google Ads) with a practical focus on drafting ad copy, testing campaign angles, and improving paid media workflows. Teaches ChatGPT prompt techniques for writing high-converting Facebook and Google Ads - core PPC specialist workflow. By the end, learners will have a clearer understanding of how to use ChatGPT, Google Ads, Facebook Ads to save time, improve quality, and complete common PPC Specialist tasks with more confidence.
beginner
E-commerce
YouTube
Video
Using ChatGPT to Find $500+/mo Profit Amazon FBA Products
This beginner video helps Amazon Marketplace Sellers in E-commerce learn Using ChatGPT to Find $500+/mo Profit Amazon FBA Products with a practical focus on applying ChatGPT, Amazon FBA, Product Research to everyday work. Covers: finding profitable products via ChatGPT prompts, discount sourcing for online arbitrage, live ChatGPT demo throughout. By the end, learners will have a clearer understanding of how to use ChatGPT, Amazon FBA, Product Research to save time, improve quality, and complete common Amazon Marketplace Seller tasks with more confidence.
beginner
E-commerce
Microsoft Learn
Course
Use Copilot in Microsoft Outlook
This beginner course helps Customer Supports in Tech learn Use Copilot in Microsoft Outlook with a practical focus on applying Microsoft Copilot, Outlook, Email Drafting to everyday work. Copilot in Outlook for drafting, tone coaching, and summarizing threads. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Outlook, Email Drafting to save time, improve quality, and complete common Customer Support tasks with more confidence.
beginner
Tech
YouTube
Video
AI in Cybersecurity for SOC Analysts
This intermediate video helps Cybersecurity Analysts in Tech learn AI in Cybersecurity for SOC Analysts with a practical focus on applying AI, Cybersecurity, SOC to everyday work. Content covers how AI is changing threat detection, investigation, and response in security operations centers. By the end, learners will have a clearer understanding of how to use AI, Cybersecurity, SOC to save time, improve quality, and complete common Cybersecurity Analyst tasks with more confidence.
intermediate
Tech
YouTube
Video
Revealing My New AI-Powered Data Science Workflow
A 63-minute end-to-end tutorial showing how to use ChatGPT and GitHub Copilot throughout a real data science project. You'll follow along as an experienced data scientist builds a full workflow — from setting up a Conda environment and loading data, through cleaning, visualization, feature engineering and selection, to training and evaluating machine learning models. By the end, you'll have a practical, AI-assisted approach you can apply immediately to your own data science work.
intermediate
Tech
YouTube
Video
Linux Troubleshooting with AI: Practical Tips Every Admin Should Know
This intermediate video helps Systems Administrators in Tech learn Linux Troubleshooting with AI: Practical Tips Every Admin Should Know with a practical focus on troubleshooting systems, understanding technical concepts, and automating admin tasks. Strong practical focus on real sysadmin workflows. By the end, learners will have a clearer understanding of how to use AI, Linux, Troubleshooting to save time, improve quality, and complete common Systems Administrator tasks with more confidence.
intermediate
Tech
Coursera
Course
Automate, Optimize, and Maintain AI Systems
Learn to automate AI system operations using Ansible, patch management, and monitoring tools. This course bridges AI and DevOps, teaching how to maintain production AI systems reliably.
intermediate
Tech
Coursera
Course
Cloud Native & IaC Management
Master infrastructure-as-code with Terraform and cloud-native patterns. Learn Kubernetes hardening, DevSecOps, and generative AI integration for modern cloud deployments.
advanced
Tech
Microsoft Learn
Course
Get started with AI-assisted development
This intermediate course helps DevOps Engineers in Tech learn Get started with AI-assisted development with a practical focus on applying GitHub Copilot, Code Completion, Unit Testing to everyday work. Official Microsoft Learn content, 2026. By the end, learners will have a clearer understanding of how to use GitHub Copilot, Code Completion, Unit Testing to save time, improve quality, and complete common DevOps Engineer tasks with more confidence.
intermediate
Tech