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Showing 12 of 267 courses
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Coursera
Course
AI for Customer care
Master generative AI workflows and prompt engineering for customer care operations. Learn how to design AI-assisted engagement strategies, implement intelligent routing, and use prompt patterns to improve customer response quality. Perfect for marketing coordinators, customer success managers, and operations roles seeking to integrate AI into their customer-facing processes.
beginner
E-commerce
edX
Course
AI for Teachers
Developed by the University of British Columbia, this course prepares K-12 teachers to understand and work with AI systems in education. Learn through hands-on activities how AI is transforming teaching and how to leverage it responsibly in your classroom.
intermediate
Education
YouTube
Video
Top 5 Supply Chain Planning Tools in 2025 with FREE and Paid Learning
This intermediate youtube helps Supply Chain Planners in manufacturing learn Top 5 Supply Chain Planning Tools in 2025 with FREE and Paid Learning with a practical focus on applying supply_chain_planning_software, demand_forecasting, inventory_planning to everyday work. Covers 5 supply chain planning software platforms used by demand planners and supply chain analysts: includes both AI-native and AI-enhanced planning tools. By the end, learners will have a clearer understanding of how to use supply_chain_planning_software, demand_forecasting, inventory_planning to save time, improve quality, and complete common Supply Chain Planner tasks with more confidence.
intermediate
Manufacturing
YouTube
Video
How AI Will Evolve Manufacturing Forever
This beginner video helps Production Managers in Manufacturing learn How AI Will Evolve Manufacturing Forever with a practical focus on understanding AI applications for production planning, quality, maintenance, and operations. Covers AI applications directly relevant to production floor management: predictive maintenance, quality control automation, supply chain optimization, and workforce shifts. By the end, learners will have a clearer understanding of how to use AI in Manufacturing, Automation, Predictive Maintenance to save time, improve quality, and complete common Production Manager tasks with more confidence.
beginner
Manufacturing
Coursera (Emory University)
Course
AI for Marketing
A 3–6-month specialization teaching AI personalization, marketing automation, and customer retention strategies. Learn to use AI tools for audience segmentation, campaign optimization, and data-driven decision-making. Ideal for small business owners and marketing teams starting their AI adoption journey.
beginner
E-commerce
Coursera
Course
GenAI for Customer Support
This beginner course helps Sales Associates in Retail learn GenAI for Customer Support with a practical focus on preparing customer conversations, answering product questions, and improving follow-up communication. This course teaches AI-assisted customer interaction patterns directly applicable to in-store and chat-based retail support scenarios. By the end, learners will have a clearer understanding of how to use Generative AI, Customer Support, Returns to save time, improve quality, and complete common Sales Associate tasks with more confidence.
beginner
Retail
Coursera
Course
Preparing for Google Cloud Certification: Cloud Architect
Prepare for Google Cloud Architect certification. Learn cloud infrastructure, Kubernetes, deployment strategies, and AI-powered cloud patterns with hands-on labs.
intermediate
Tech
YouTube
Video
ChatGPT Just Added Shopping - How to Make AI Recommend YOUR Products
This intermediate video helps E-commerce Managers in E-commerce learn ChatGPT Just Added Shopping - How to Make AI Recommend YOUR Products with a practical focus on improving product pages, catalog copy, and online merchandising decisions. Content covers practical tactics an E-commerce Manager can apply on a Tuesday afternoon. By the end, learners will have a clearer understanding of how to use ChatGPT, Product Descriptions, AI Search Optimization to save time, improve quality, and complete common E-commerce Manager tasks with more confidence.
intermediate
E-commerce
Microsoft Learn
Course
Discover AI for Leaders in Retail
This beginner course helps Visual Merchandisers in Retail learn Discover AI for Leaders in Retail with a practical focus on applying Microsoft Copilot, Retail AI, Merchandising to everyday work. Merchandising/display AI use cases are present but not the focus. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Retail AI, Merchandising to save time, improve quality, and complete common Visual Merchandiser tasks with more confidence.
beginner
Retail
YouTube
Video
New AI integration for your SQL databases | RAG, Vector Search, Admin Automation
This intermediate video helps Database Administrators in Tech learn New AI integration for your SQL databases | RAG, Vector Search, Admin Automation with a practical focus on working with databases, troubleshooting systems, and applying AI to technical operations. Covers AI integration with SQL databases including RAG (Retrieval-Augmented Generation), vector search, and admin automation - all highly relevant to DBAs adopting AI tooling. By the end, learners will have a clearer understanding of how to use AI, SQL, Database Administration to save time, improve quality, and complete common Database Administrator tasks with more confidence.
intermediate
Tech
Microsoft Adoption
Article
Supplier Quality Optimization with Microsoft Copilot
This scenario guide shows quality and continuous improvement professionals how to use Microsoft 365 Copilot tools to assess supplier performance, surface quality risks, and drive data-backed improvement decisions. Learners work through a structured workflow using Copilot Chat to analyze purchase orders and inspection reports, Copilot in Excel and Power BI to visualize defect rates and compliance metrics, and Copilot in Word and Outlook to document findings and communicate with suppliers. After completing the scenario, a Lean Six Sigma specialist can apply these AI-assisted data analysis skills to accelerate root cause analysis and supplier improvement cycles.
intermediate
Manufacturing
YouTube
Video
This AI Analyzes Your Website Like a $10k Consultant [Tutorial]
This intermediate video helps CRO Specialists in E-commerce learn This AI Analyzes Your Website Like a $10k Consultant [Tutorial] with a practical focus on applying AI, CRO, Conversion Rate Optimization to everyday work. First chapter 'Enhancing Conversions with AI Feedback' confirmed; CRO workflow coverage is solid. By the end, learners will have a clearer understanding of how to use AI, CRO, Conversion Rate Optimization to save time, improve quality, and complete common CRO Specialist tasks with more confidence.
intermediate
E-commerce