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Showing 12 of 258 courses
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YouTube
Video
How This CFO Uses AI to Save 2+ Hours a Day | Ivo Hop
This intermediate video helps CFOs in Finance learn How This CFO Uses AI to Save 2+ Hours a Day | Ivo Hop with a practical focus on using AI to support financial planning, executive communication, and strategic analysis. High role fit: actual CFO explaining real daily AI use cases. By the end, learners will have a clearer understanding of how to use AI Tools, ChatGPT, Finance Leadership to save time, improve quality, and complete common CFO tasks with more confidence.
intermediate
Finance
Coursera
Course
Mastering Generative AI for Customer Service Excellence
Harness generative AI tools like ChatGPT to transform customer service operations. Learn prompt engineering, AI workflow automation, email automation, and how to use AI for customer analysis and inquiry handling. Practical modules on ChatGPT implementation for service teams looking to improve response times and personalization.
beginner
Retail
Coursera
Course
Customer Service With ChatGPT And By Creating A Custom GPT
Master ChatGPT and custom GPT creation for retail customer service. This practical course covers using ChatGPT to handle customer inquiries, personalize service, and build custom AI assistants for your store's support operations. Perfect for retail managers and customer service leaders seeking to improve response times and service quality.
mixed
Retail
YouTube
Video
Predictive Maintenance Explained
Understand predictive maintenance fundamentals and how AI revolutionizes equipment reliability. Covers reactive vs. preventive vs. predictive maintenance strategies, AI's role in condition monitoring, and practical applications for manufacturing operations.
beginner
Manufacturing
OpenAI Academy
Article
ChatGPT for Healthcare
Explore how ChatGPT can help healthcare teams draft charts, prepare prior authorization materials, and summarize patient information faster. The prompts and examples are geared toward busy healthcare operations work where accuracy, documentation, and time savings matter every day.
beginner
Healthcare
Coursera
Course
GenAI for Patient Scheduling & Appointment Management
Practice administrators can use this course to automate scheduling, reduce no-shows, and improve front-desk communication with generative AI. It covers patient scheduling documentation, appointment workflows, and no-code AI tools that help clinic teams work faster while keeping the patient experience organized.
intermediate
Healthcare
Coursera
Course
AI for Product Discovery and Strategy
This beginner course helps Product Managers in E-commerce learn AI for Product Discovery and Strategy with a practical focus on prioritizing ideas, drafting requirements, and turning customer insight into product decisions. Content well-matched to e-commerce PM role. By the end, learners will have a clearer understanding of how to use AI, Product Strategy, Market Research to save time, improve quality, and complete common Product Manager tasks with more confidence.
beginner
E-commerce
Coursera
Course
Optimize Sales with AI E-commerce Analytics
Learn how to use AI tools to optimize your e-commerce sales strategy. This course teaches data-driven marketing, sales tactics, and content optimization specifically for online stores—skills you can apply the same week to improve product visibility, pricing, and customer targeting.
beginner
E-commerce
Microsoft Adoption
Article
Recall Management with Microsoft Copilot for Quality Teams
Quality engineers and quality assurance managers in manufacturing will learn how to use Microsoft 365 Copilot to manage product recalls efficiently from detection through resolution. The scenario covers using Copilot Chat to review regulatory documents and identify next steps when a quality issue is detected, using Copilot in Excel to extrapolate risk categories from customer purchase data, drafting recall notifications and stakeholder communications with Copilot in Outlook, and coordinating recall logistics across legal and transportation teams. After this guide, quality professionals can respond to recalls faster and with less manual effort.
intermediate
Manufacturing
Coursera
Course
ChatGPT for Project Management - Leveraging AI for Success
Master AI-powered project management with ChatGPT. Learn to use LLMs for project planning, timeline creation, risk analysis, and team coordination. This 3-course specialization from Vanderbilt teaches prompt engineering techniques to streamline planning, execution, and team collaboration using generative AI.
beginner
General
YouTube
Video
Artificial Intelligence In Healthcare: Complete Course
Comprehensive AI in healthcare course covering machine learning applications, predictive analytics for patient outcomes, EHR systems, healthcare administration automation, and compliance considerations. Designed for healthcare administrators, operations managers, and IT leaders responsible for AI strategy and implementation.
intermediate
Healthcare
Microsoft Learn
Course
Embrace Responsible AI Principles and Practices
Learn the 'why' and 'how' of responsible AI before your organization goes further with AI tools. This Microsoft Learn module covers Microsoft's six guiding principles — fairness, reliability, privacy, inclusiveness, transparency, and accountability — and shows how to turn those principles into real governance policies, team processes, and controls. Nine units take roughly an hour and require only basic familiarity with business concepts. Healthcare administrators deploying AI for patient scheduling, documentation, or billing will find the compliance and risk frameworks directly applicable to HIPAA and emerging EU AI Act obligations.
beginner
Healthcare