Need this level of training for your whole team?
Assign courses, track completion, and coach employees with OpenSkills AI.
Start Free Trial
Showing 12 of 164 courses
YouTube
Video
How I use (and don't use) AI to design better in 2026
This beginner video helps UX Designers in Tech learn How I use (and don't use) AI to design better in 2026 with a practical focus on researching user needs, generating design ideas, and improving design workflows. Video 2 2u6bH17NIQk is public, embeddable, 21m33s () - matches 21min claim. By the end, learners will have a clearer understanding of how to use AI Design Workflow, Figma, UX Tools to save time, improve quality, and complete common UX Designer tasks with more confidence.
beginner
Tech
Microsoft Adoption
Article
Track Marketing Campaign Performance with Microsoft Copilot
Retail marketing coordinators will learn how to use Microsoft 365 Copilot tools to plan, execute, and measure marketing campaigns more efficiently. This scenario covers using Copilot in Teams to organize planning sessions and set campaign goals, drafting social media posts and email campaigns with Copilot Chat, analyzing performance data with Copilot in Excel to identify what is working and what needs adjustment, scheduling social media publishing with Copilot in Planner, and reviewing campaign results with AI-generated summaries. After this guide, marketing coordinators can manage campaigns with greater data discipline and less manual coordination effort.
intermediate
Retail
YouTube
Video
How to use ChatGPT in Supply Chain Management
This beginner video helps Supply Chain Managers in Manufacturing learn How to use ChatGPT in Supply Chain Management with a practical focus on applying ChatGPT, Supply Chain, Procurement to everyday work. Practical chapters confirmed (Procurement 1:53, Logistics 9:53, Inventory 14:12). By the end, learners will have a clearer understanding of how to use ChatGPT, Supply Chain, Procurement to save time, improve quality, and complete common Supply Chain Manager tasks with more confidence.
beginner
Manufacturing
Microsoft Adoption
Article
Creating Retail Promotional Materials with Microsoft Copilot
This practical guide shows retail marketing coordinators how to use Microsoft 365 Copilot Chat to create and publish promotional content from start to finish: identifying SEO keywords for seasonal and product campaigns, generating sale flyers and blog posts from product briefs, proofreading marketing copy against specific grammar and brand rules, writing social media headlines and snippets, and repurposing long-form content into LinkedIn or Instagram posts. Sample prompts include 'Identify 10 SEO keywords for a blog post to attract people ages 20–30' and 'Create a flyer for an upcoming Winter sale featuring the following brands and items' — making each content task a one-step Copilot conversation.
beginner
Retail
YouTube
Video
How to Use ChatGPT to Write a PowerShell Script to Copy and Backup Your Data
See how ChatGPT can generate working PowerShell scripts for common sysadmin tasks like copying files and automating backups. This 9-minute demo walks through a real scripting example from plain-language request to tested, runnable code — showing how AI can help even administrators with limited scripting experience automate routine IT operations. You'll gain confidence using ChatGPT as a coding assistant for everyday IT automation tasks.
intermediate
Tech
Coursera
Course
Generative AI Essentials for Finance and Accounting
This beginner course helps Billing Specialists in Healthcare learn Generative AI Essentials for Finance and Accounting with a practical focus on applying Generative AI, Finance, Medical Billing to everyday work. Practical and non-technical enough for billing staff without an accounting background. By the end, learners will have a clearer understanding of how to use Generative AI, Finance, Medical Billing to save time, improve quality, and complete common Billing Specialist tasks with more confidence.
beginner
Healthcare
YouTube
Video
How Are You Getting Value Out Of ChatGPT As A Financial Advisor? - Kitces & Carl Ep 156
This beginner video helps Financial Planners in Finance learn How Are You Getting Value Out Of ChatGPT As A Financial Advisor? - Kitces & Carl Ep 156 with a practical focus on applying ChatGPT, Financial Planning, Financial Advisor to everyday work. Conversation format between two CFP practitioners - practitioner discussion of real use cases rather than a tutorial. By the end, learners will have a clearer understanding of how to use ChatGPT, Financial Planning, Financial Advisor to save time, improve quality, and complete common Financial Planner tasks with more confidence.
beginner
Finance
Microsoft Learn
Course
Empower your workforce with Microsoft 365 Copilot: Customer Service use case
This Microsoft Learn module shows customer service managers how to use Microsoft 365 Copilot to design better support workflows and get more out of every client interaction. You will map an ideal customer support journey using Copilot in Whiteboard, prepare for client support meetings with Copilot in Teams, and build reusable call summary templates in OneNote to speed up post-call documentation. A second exercise walks you through using Copilot's Analyst agent to analyze customer support data, identify recurring issues, and generate insights that help reduce repeat contacts. Practical and beginner-friendly, this module helps retail customer service leaders reduce admin time and coach their teams with data-backed guidance.
beginner
Retail
YouTube
Video
ChatGPT Google Sheet: Inventory Management System and Inventory Dashboard (Part 1)
This intermediate video helps Inventory Managers in Retail learn ChatGPT Google Sheet: Inventory Management System and Inventory Dashboard (Part 1) with a practical focus on applying ChatGPT, Inventory Management, Google Sheets to everyday work. Description includes Google Sheets template, Apps Script code, and Google Drive folder links for viewer download. By the end, learners will have a clearer understanding of how to use ChatGPT, Inventory Management, Google Sheets to save time, improve quality, and complete common Inventory Manager tasks with more confidence.
intermediate
Retail
Coursera
Course
Generative AI for Everyone
This beginner course helps Customer Supports in Tech learn Generative AI for Everyone with a practical focus on applying ChatGPT, Generative AI, Business Communication to everyday work. Covers AI limitations - important for support reps so they know when NOT to trust AI output. By the end, learners will have a clearer understanding of how to use ChatGPT, Generative AI, Business Communication to save time, improve quality, and complete common Customer Support tasks with more confidence.
beginner
Tech
YouTube
Video
ChatGPT and AI for the Safety Professional - Friend or Foe
This beginner video helps Safety Managers in Manufacturing learn ChatGPT and AI for the Safety Professional - Friend or Foe with a practical focus on applying ChatGPT, Safety Policies, Risk Assessment to everyday work. Format is a panel discussion (multiple EHS practitioners). By the end, learners will have a clearer understanding of how to use ChatGPT, Safety Policies, Risk Assessment to save time, improve quality, and complete common Safety Manager tasks with more confidence.
beginner
Manufacturing
YouTube
Video
ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service
This beginner video helps Customer Experience Managers in Retail learn ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service with a practical focus on improving service responses, escalation handling, and customer support quality. Comprehensive crash course on ChatGPT for customer service teams - response templates, complaint handling, and service quality workflows. By the end, learners will have a clearer understanding of how to use ChatGPT, Customer Service, Customer Experience to save time, improve quality, and complete common Customer Experience Manager tasks with more confidence.
beginner
Retail