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Showing 12 of 267 courses
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Microsoft Adoption
Article
Track Marketing Campaign Performance with Microsoft Copilot
Retail marketing coordinators will learn how to use Microsoft 365 Copilot tools to plan, execute, and measure marketing campaigns more efficiently. This scenario covers using Copilot in Teams to organize planning sessions and set campaign goals, drafting social media posts and email campaigns with Copilot Chat, analyzing performance data with Copilot in Excel to identify what is working and what needs adjustment, scheduling social media publishing with Copilot in Planner, and reviewing campaign results with AI-generated summaries. After this guide, marketing coordinators can manage campaigns with greater data discipline and less manual coordination effort.
intermediate
Retail
YouTube
Video
AI for Auditors: ChatGPT and Working with PDFs in 2025
This beginner video helps Compliance Officers in Finance learn AI for Auditors: ChatGPT and Working with PDFs in 2025 with a practical focus on applying ChatGPT, Audit, PDF Analysis to everyday work. Title: 'AI for auditors - ChatGPT and working with PDFs in 2025'. By the end, learners will have a clearer understanding of how to use ChatGPT, Audit, PDF Analysis to save time, improve quality, and complete common Compliance Officer tasks with more confidence.
beginner
Finance
Coursera
Course
AI in Supply Chain
An intermediate-level course from Coursera's AI CERT program on AI's role in modern supply chain management. Master AI applications for inventory management, supplier risk assessment, logistics optimization, and strategic planning. Designed for retail operations managers and supply chain professionals managing complex fulfillment.
intermediate
Retail
Google Cloud
Course
Vertex AI Search for Retail
Google Cloud's official specialization on Vertex AI Search—a platform purpose-built for retail e-commerce and store operations. Learn AI-powered product search, personalization, recommendation engines, and advanced analytics for customer discovery. Ideal for retail data analysts and tech-forward store managers enhancing the shopping experience.
beginner
Retail
Coursera
Course
AI in Supply Chain Forecasting and Risk Management
Learn how AI transforms supply chain operations through demand forecasting, inventory optimization, and risk management. This beginner-friendly course teaches practical methods for using AI to predict customer demand, automate supply processes, and identify supply chain risks—essential skills for retail store and operations managers managing inventory and fulfillment.
beginner
Retail
YouTube
Video
How to Use ChatGPT to Write a PowerShell Script to Copy and Backup Your Data
See how ChatGPT can generate working PowerShell scripts for common sysadmin tasks like copying files and automating backups. This 9-minute demo walks through a real scripting example from plain-language request to tested, runnable code — showing how AI can help even administrators with limited scripting experience automate routine IT operations. You'll gain confidence using ChatGPT as a coding assistant for everyday IT automation tasks.
intermediate
Tech
Coursera
Course
GenAI for Supply Chain Optimization
This course shows inventory and supply chain teams how generative AI can improve demand forecasting, inventory control, and logistics planning. Retail inventory managers will see practical ways to use AI for smarter stock decisions, better replenishment timing, and more consistent operations across the supply chain.
beginner
Retail
Coursera
Course
Inventory Management: Analyze, Optimize & Control
Master inventory analysis and optimization techniques including EOQ (Economic Order Quantity), ABC analysis, and inventory valuation methods. Perfect for retail analysts and operations professionals who need to identify optimization opportunities and control costs across inventory portfolios.
intermediate
Retail
Anthropic
Course
Driving enterprise adoption of Claude
Learn a three-phase framework for turning AI rollout into sustained adoption across customer-facing teams. The course covers activation, launch planning, champions programs, train-the-trainer enablement, measurement, and expansion strategies that map well to SaaS onboarding and adoption work. A customer success manager can use these templates and change-management patterns to improve rollout plans, stakeholder communication, and long-term product usage.
intermediate
Tech
YouTube
Video
ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service
This beginner video helps Customer Experience Managers in Retail learn ChatGPT For Customer Support Crash Course | How To Use ChatGPT For Customer Service with a practical focus on improving service responses, escalation handling, and customer support quality. Comprehensive crash course on ChatGPT for customer service teams - response templates, complaint handling, and service quality workflows. By the end, learners will have a clearer understanding of how to use ChatGPT, Customer Service, Customer Experience to save time, improve quality, and complete common Customer Experience Manager tasks with more confidence.
beginner
Retail
YouTube
Video
ChatGPT and AI for the Safety Professional - Friend or Foe
This beginner video helps Safety Managers in Manufacturing learn ChatGPT and AI for the Safety Professional - Friend or Foe with a practical focus on applying ChatGPT, Safety Policies, Risk Assessment to everyday work. Format is a panel discussion (multiple EHS practitioners). By the end, learners will have a clearer understanding of how to use ChatGPT, Safety Policies, Risk Assessment to save time, improve quality, and complete common Safety Manager tasks with more confidence.
beginner
Manufacturing
Coursera
Course
AI-Powered Data Analysis with Microsoft Copilot
This beginner course helps Billing Specialists in Healthcare learn AI-Powered Data Analysis with Microsoft Copilot with a practical focus on applying Microsoft Copilot, Excel, Data Analysis to everyday work. Copilot in Excel helps billing specialists analyze patterns, identify high-denial codes, and generate summary reports faster. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Excel, Data Analysis to save time, improve quality, and complete common Billing Specialist tasks with more confidence.
beginner
Healthcare